Frequently Asked Questions (FAQ)



Virtual Reality is a computer-generated environment that lets you experience a different reality. Through a headset or a pair of VR glasses and a controller, you are taken into a new world, where you can explore, play or experience new sensations.
No worries! Ubisoft Escape Games are designed to avoid motion sickness. A common trigger for motion sickness comes from bad performance or low frame rate, issues Ubisoft have accounted for when designing the game. Less than 1% of our players experience motion sickness.
It is made for teams! You cannot escape alone! You must work together, and everyone has a role to play. The key to success is to talk, listen and collaborate. And High Five when you are done!
Your feet will always touch the floor, you are 100% safe, but your brain might think otherwise ☺ Our experiences can be challenging for people with strong fear of heights! But they are also amazingly rewarding when you go through!
Yes, 100%! This is not a video game. It is an intuitive experience made for everyone, from 12 to 82. If you know how to talk, listen, walk and grab objects, you have all the skills needed to make it. The experiences are non violent and focused on cooperation between players. Excellent for families! Perfect for corporate events.
Of course, virtual reality is suitable for people of any age to try, but we do recommend it to children of age 12 and higher, that should be under adult supervision. If you feel like it, you can also bring your grandparents so they can enjoy a truly amazing experience.
Currently, we use the Oculus Rift S which at the moment has the best technology on the consumer market.
Two or four – three or another number of players is not possible.
Of course, but for group reservations it’s best to give us a call at +359 878 141 333 or mail us at [email protected] This way we can help you out in choosing the best time for you, offer you a discount and make sure you have the best experience possible.
Yes! Currently you can pay with cash and by card using the POS terminal. Soon we will introduce online payment options as well. You can find the price list here.
Use our reservations system, give us a call at +359 878 141 333 or mail us at [email protected] We are open daily, Monday to Friday 13:00-23:00, Saturday-Sunday 12:00-23:00, we take calls every day from 9:00 to 00:00
VR systems can be used by anyone, as long as head, hands and neck movements are possible. If you have epilepsy, please be careful. If you’re wearing glasses, it’s a matter of adaptability since you might or might not need to use them together with the headset. Lenses are the best option.
We use powerful gaming desktop PCs with these specs:

GPU:
Palit Geforce RTX 2070 SUPER JS (2560 cores)
CPU: Intel Core i7-9700k
CPU cooler: Noctua NH-U12S
Motherboard: Asrock Z370M Pro4
RAM: 2x8GB G.Skill Ripjaws V DDR4-3200MHz CL15
SSD: 960GB Corsair Force MP510 M.2 NVMe
Power supply: 750W Seasonic Focus Plus Gold 750FX
Case: Fractal Design Meshify C Mini Dark Tempered Glass